Shipping and Delivery Policy

Last Updated: 01/02/2025

At Archifame, we strive to provide you with a seamless and efficient shopping experience, which includes fast and reliable shipping. Please review our Shipping and Delivery Policy below for more information.

1. Shipping Locations

We currently offer shipping to [list of countries, regions, or specific areas you ship to]. If you are located outside of our shipping areas, please contact our customer service team at [your email] for further assistance.

2. Shipping Methods and Rates

We offer several shipping options to accommodate your needs, including standard, expedited, and express shipping. Shipping rates vary based on the delivery method selected and your location.

  • Standard Shipping: Estimated delivery time: 3 to7 business days
  • Expedited Shipping: Estimated delivery time: 3 to 5 business days
  • Express Shipping: Estimated delivery time: 1-2business days

Shipping fees will be calculated at checkout based on your location and selected shipping method.

3. Order Processing Time

Once your order is placed, please allow [1-3 business days] for processing. Orders are processed during business hours, Monday to Friday, excluding holidays. Orders placed after [time, e.g., 3 PM] or on weekends may be processed the following business day.

4. Delivery Time

The estimated delivery times provided above are based on standard shipping rates and do not account for any potential delays caused by weather, customs, or other unforeseen circumstances. While we aim to meet these delivery times, we cannot guarantee them.

5. Tracking Your Order

Once your order has been processed and shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment.

6. Shipping Restrictions

We do not currently offer international shipping to all countries. Some items may also be subject to restrictions due to size, weight, or regulations. If we are unable to ship to your location, we will notify you at the time of checkout.

7. Delivery Delays

In rare cases, delivery may be delayed due to factors outside of our control, such as weather conditions, natural disasters, or shipping carrier issues. If your delivery is delayed, we will make every effort to update you and ensure your order arrives as soon as possible. However, we are not responsible for delays once the order has been handed over to the shipping carrier.

8. Shipping Damages or Lost Packages

If your package is damaged during shipping or is lost, please contact us immediately at [your customer service email]. We will assist in resolving the issue with the shipping carrier and ensure a replacement or refund if necessary.

9. P.O. Boxes and APO/FPO Addresses

We can ship to P.O. Boxes, but delivery times may vary. For APO/FPO addresses, please note that shipping times can be longer due to the special handling required for military mail.

10. Customs, Duties, and Taxes (International Orders)

For international orders, customs duties, taxes, or fees may be applied upon arrival in the destination country. These additional charges are the responsibility of the recipient. Please check with your local customs office for more details regarding any potential fees before placing an international order.

11. Shipping Address

Please ensure that the shipping address you provide is correct. We are not responsible for lost or delayed packages due to incorrect or incomplete addresses. If you notice an error in your shipping information, please contact us immediately at [your customer service email] to make any necessary changes before shipment.

12. Contact Us

If you have any questions about your shipping or delivery, or if you need assistance tracking your order, please feel free to contact our customer support team at contact@archifame.com